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  • Troubleshooting
    • Unable to load manifest file scripts\audio\audio_soundscapes_manifest.txt
    • Black screen in the Main Menu
    • GRXStoreOffer script error
    • Failed to reach comp-server
    • The game refuses to open
    • CommonShootWithLos
    • Error 0x00000026
    • DEV menu refuses to show up
    • 0xc0000142 Application error
    • Could not load bank digest file audio\ship\general.mbnk_digest
  • Respawn Squirrel Reference
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  1. Troubleshooting

The game refuses to open

PreviousFailed to reach comp-serverNextCommonShootWithLos

Last updated 3 years ago

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If you installed everything correctly but the game never opens (for example, the command prompt freezes or shuts down instantly), the steps here should help you.

Download/Open Origin and log in.

Just to be safe, remember to make an alt account and run R5Reloaded ONLY with your alt. Use a legit email (like gmail), not a temp mail. Origin will quickly ban your account if it detects you've used a temp mail.

After you log in, you need to add Apex Legends to your library:

Once you do that, it's recommended to disable auto-updates. To do so go to Origin->Application Settings.

Find the Client update section, and disable Automatic game updates.

After you are done with everything, leave origin in the background and open the game with Run R5 Reloaded.exe.

If for some reason the game still doesn't boot up, visit our Discord and ask us in the #questions channel.